GONBOX Product Warranty Terms

Equipment under a limited warranty
equipment registration
Thank you for choosing the GONBOX product.
To register your account to view purchase information, visit the following website:
https://www.gonbox.com/
Please keep the invoice as purchase voucher.
List of warranty products
1.Stainless Steel Water Tank
2.Water Air Conditioner Wall Mounted
3.Vertical Water Air Conditioner
4.Power transformer
5.Hot Water Booster Pump
6.Radiator
7.Hydraulic Air Cooler
8.Air Conditioner Radiator
9.Water Pumps
The above products, except Stainless Steel Water Tank warranty period is three months, the warranty period of other products is one month.
How do the consumer protection laws relate to this warranty agreement
This Warranty Agreement grants you specific legal rights; and you may have other rights depending on your city or state. Unless permitted by law, GONBOX does not exclude, restrict, or suspend your other rights, including those arising from an inconsistency with the sales contract. To fully understand your rights, please be sure to consult the local laws.
As noted above, the benefits of this GONBOX warranty agreement will not exclude any other consumer rights and remedies provided by law relating to the goods and services under the applicable warranty.

Products covered by the warranty statement
If the factory product is artificially damaged or changed, this GONBOX Warranty Agreement will not apply.

Content covered by this warranty statement
When the product is normally used for its design use, GONBOX guarantees that the product contained in its original package is not defective in the material and process.
All GONBOX limited warranties are effective from the date of purchase. Please keep a copy of the invoice as the purchase credentials. The length of the limited warranty depends on the GONBOX product you purchase. Refer to the Product Details page to determine the warranty period for a specific GONBOX product. In this warranty agreement, “original purchaser” is the first purchaser of products provided by GONBOX or GONBOX authorized distributors. All GONBOX limited warranties are not transferable.
GONBOX Some components (such as transformers, power cord, and plugs) are unlike the basic GONBOX product. To the extent permitted by applicable law, this warranty agreement and any implied warranty are the only warranty available to you and supersedes all other express or implied warranties or terms.

Content not covered by this warranty statement
This warranty agreement is not applicable if the GONBOX product fails due to transportation, handling, storage, accident, abuse or misuse, or is used or maintained in a manner not consistent with the product specification. For GONBOX products that can use replaceable power sources, it is recommended to use official website accessories. Among these products, GONBOX product damage caused by the use of third party inferior accessories is not within the scope of this warranty agreement.
Products repaired or modified by agents not approved by GONBOX or GONBOX are not covered by this warranty agreement.

Your responsibility
In order to obtain warranty services within this GONBOX warranty policy, during the warranty period of GONBOX products (as described above), you must submit a valid claim to GONBOX in the following ways:
1. Contact the GONBOX after-sales department to obtain the product information;
2. Return the faulty products (the transportation cost is borne by you) to the address provided by GONBOX technical support;
3. Provide proof of the original purchase date to GONBOX.
GONBOX The spare parts warehouse does not accept the freight on payment, but after completing the above three steps, the replacement products will be returned to you, and the related transportation costs will be borne by GONBOX.

GONBOX Responsibility
If you fulfill your obligations under “Your Responsibilities” above, GONBOX will repair your products free of charge or with the same or equivalent functions. To the extent permitted by United States law, goods undergoing repairs may be replaced with renovated goods of the same type, rather than repaired. GONBOX Have the right to refund the discount purchase price of the product if the defective product cannot be replaced.

limitation of liability
To the extent specified in this warranty statement, to the maximum extent permitted by law, GONBOX, even if GONBOX has been responsible for any special, incidental, incidental, indirect or consequential damage, including but not limited to the failure of GONBOX Products; equipment damage; loss of profit or revenue; cost of merchandise replacement; the exclusion and limitation of liabilities specified in this document shall not affect your statutory rights under the US Consumer Protection Act or other applicable laws. Subject to any legal rights you may have under the Consumer Protection Act of the United States or the applicable laws of other countries, the warranties and relief in this warranty Agreement, unless expressly provided herein, are exclusive and supersede all other warranties and relief, whether oral or written, expressly or implied. Any and all other warranties are specifically excluded.